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APAC Customer Services Inc. - SWOT Analysis


Published Date: August 2008
Published By: Datamonitor
Page Count: 23
Order Code: R313-34967
 
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Datamonitor's APAC Customer Services Inc. SWOT Analysis company profile is the essential source for top-level company data and information. The report examines the company’s key business structure and operations, history and products, and provides summary analysis of its key revenue lines and strategy.

APAC Customer Services is one of the leading providers of customer care service and solutions in the US. The company provides its services and solutions to healthcare, communications, business services, financial services, publishing, and travel and entertainment industries. The company primarily operates in the US. It is headquartered in Deerfield, Illinois and employs about 9,500 people. The company recorded revenues of $224.7 million during the fiscal year ended December 2007, an increase of 0.2% over 2006. The company’s revenues increased marginally as its offshore revenue growth was offset by the decrease in the domestic business. The operating loss of the company was $9.2 million during fiscal year 2007, as compared to the operating loss of $7.2 million in the fiscal 2006. The net profit was $5.1 million in fiscal year 2007, as compared to the net loss of $30.5 million in fiscal 2006.

Scope of the Report
  • Provides all the crucial company information required for business and competitor intelligence needs
  • Contains a study of the major internal and external factors affecting the company in the form of a SWOT analysis as well as a breakdown and examination of leading product revenue streams
  • Data is supplemented with details on the company’s history, key executives, business description, locations and subsidiaries as well as a list of products and services and the latest available company statement
Reasons to Purchase
  • Support sales activities by understanding your customers’ businesses better
  • Qualify prospective partners and suppliers
  • Keep fully up to date on your competitors’ business structure, strategy and prospects
  • Obtain the most up to date company information available

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