This databook provides a statistical overview of IVR port shipments and revenues in North America and EMEA. It covers the market trends and forecasts IVR port shipments and revenues from 2006 2012.
Scope
Provides market sizing and forecasts for IVR licenses in North America and EMEA. Data presented by vertical, by Voice-XML vs traditional and DTMF vs speech. Breakouts by enterprise vs. service provider and IP vs. TDM are provided.
Highlights
Statistical overviews of trends in IVR port shipment and revenues in different vertical markets. The developed markets of North America and EMEA have higher adoption rates for the open standard software-based IVR than other markets.
Reasons to Purchase
Gain insight into key growth areas and verticals Understand trends in IVR investment in evolving infrastructures.