The Yankee Group Anywhere Enterprise−
Small and Medium: 2007 UK Managed IT and
Communications Services Survey provides
an in-depth view of how SMBs use managed IT
and communications services. Specific topics
covered include:
- Current and future migration plans to
managed services
- Software as a service (SaaS)
- Managed/hosted VoIP
- Supplier preferences
- Vendor/service provider account
management
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