This IDC study presents data from IDC's annual U.S. WAN Manager Survey concerning application-aware networking. Topics covered include outsourcing of network management, enhanced service-level agreements (SLAs), class of service, WAN optimization, and application performance solutions.

"This survey contains good news for carriers and equipment vendors because it shows that U.S. businesses are interested in purchasing some of the advanced features that the industry has launched recently: enhanced SLAs, class of service, WAN optimization, and application performance solutions." - Ron Kaplan, research manager, IP VPNs