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In this update, IDC takes a look at some of the large outsourcing players in the Asia/Pacific (excluding Japan) or APEJ region and their market shares, as well as the market size in 2003.
For the IT services industry in the APEJ region, IDC has looked at over 230 companies in eight countries as part of our semi-annual tracker program. IDC forecasts the market size for the 13 countries (Australia, the People's Republic of China, Hong Kong, Taiwan, Korea, India, Singapore, and Malaysia) to be US$6.5 billion in 2003. At a compound annual growth rate (CAGR) of over 14%, IDC expects the outsourcing market to be worth over US$12 billion by 2008.
In this update, IDC has uncovered some of the following trends.
Firms playing in mature markets need to appreciate the necessity to move into the higher growth arenas as activity in maturing markets reach saturation.
Companies have to be prepared for heterogeneity delivered from a single point of contact. End users have, over generations, accumulated disparate systems. Vendors need to be able to deal with this. Should partners be required to fulfill an enterprise's multivendor needs, a single point of contact should be in place to facilitate this.
Companies should be able to deliver end-to-end services and be prepared to deliver discrete services as well. Different end users have differing requirements and may not always be prepared to relinquish 100% control of their IT infrastructures.
Firms should either evolve or grow. It's your call. Not everyone can or should evolve and be able to provide utility computing. The demand for discrete outsourcing or traditional IS outsourcing will still remain amid security (and other) concerns.
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