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This IDC Insight looks back at BPO over the past two years as well as highlights IDC's opinions on what 2006 holds for the BPO industry in APEJ. These insights have been gathered through IDC's continued and ongoing engagements with BPO vendors and enterprises across 12 countries in APEJ across horizontal and vertical industries. Key questions explored in this Insight include:
What were the major trends and highlights for BPO in APEJ in 2004 and 2005? What can be expected for BPO in APEJ in 2006? What are IDC's BPO and macroeconomic predictions for 2006 that will impact business outsourcing?
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