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This IDC study presents a comprehensive overview of the market opportunities and forecasts for procurement business process outsourcing (BPO) in the Asia/Pacific (excluding Japan) or APEJ region. This inaugural APEJ BPO program covers quantitative and qualitative insights for procurement BPO across 12 APEJ countries.
This study is, therefore, valuable to SPs in answering the following questions:
What is the procurement BPO market size in Australia, New Zealand, China, India, Korea, Singapore, Hong Kong, Malaysia, Taiwan, Thailand, the Philippines, Indonesia, and the rest of APEJ (ROAPEJ)?
What are some of the opportunities in procurement and which markets are growing?
What are the unique characteristics, challenges, and issues being faced by each varied and unique market in APEJ?
"Procurement BPO is still at an embryonic stage in APEJ and much of the outsourcing that is currently occurring is still quite selective. End users are still testing the waters and looking for a mix of both IT and business services," says Conrad Chang, senior market analyst, BPO Services Research, IDC Asia/Pacific.
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