This IDC study outlines and forecasts the ICT outsourcing and managed services for the Asia/Pacific (excluding Japan) or APEJ region for all the various engagements in this segment.

"The small- and medium-sized enterprise (SME) segment is rich with opportunities for outsourcing and managed service providers," says Adrian Dominic Ho, research manager, Managed Services and Enterprise Networks, IDC Asia/Pacific. "Service providers would need to find the right messaging for their solutions and should center around cost savings and productivity enhancement tools."