The installation of a telephone exchange to handle voice traffic has become a necessity in economically evolving Asia Pacific countries. As business in the region flourishes, the volume of internal calls in the corporate environment is expected to rapidly increase. Outbound calls are also on the rise as companies foster greater customer contact to deliver the best service possible, growing demand for quality telephone equipment.

This Frost & Sullivan research provides readers a privileged view of the Asia Pacific PBX and KTS markets. By highlighting key industry opportunities within individual countries and analyzing trends by end user, this study provides your firm with the in-depth information necessary to implement effective investment strategies.

India's Privatization Propels Industry in New Direction

While China remains the largest Asian market, the phenomenal success of Centrex services has reduced overall demand from Chinese service providers. However, the Indian government's deregulation of the telecommunications market in the early 1990s, resulted in an industry revolution. This market should gain momentum with the anticipated legalization of Voice-over Internet Protocol in 2002.

"India is expected to more than double its percentage contribution to the total market by the end of the forecast period. Companies need to undertake strategies to realize the sales potential in countries such as India and the Philippines, which will see significant growth in the next five to seven years," state the authors of this research.

Networking Requirements Stimulate Sales

Companies within the Asia Pacific region, especially banks and trading companies, are emphasizing inter-office communications. Banking institutions with multiple branches require communications equipment that can connect all facilities into a virtual network.

"Companies need to implement secure, low-cost transmission for voice and data between their branch and corporate headquarters. This trend will stimulate deployments of new technologies in the PBX market that make it possible to build corporate Intranets and virtual networks linking various office sites," say the authors.

This Frost & Sullivan analysis provides a comprehensive view of the Asia Pacific PBX KTS markets, allowing your company to successfully plan gaining-marketshare in this promising industry.