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Home  > Computers and Information Technology  >  Software  >  Content Management

IT Asset Management As A Backbone For Utility Computing


Published Date: January 2004
Published By: IDC
Page Count: 7
Order Code: R104-22843
 
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This IDC study examines the growing importance of IT Asset Management systems for companies and their new role in successfully delivering utility computing services. "Companies that are selling or internally deploying utility services need to have a robust set of IT asset management tools," says Steve Poelking, Director, Infrastructure and Applications Products and Services, IDC Canada. "A fundamental principle of utility operations is robust network stability and reliability, and IT asset management tools assist firms in making the predictive, pro-active work necessary to effect that." IDC Canada therefore recommends y Users need to devote more attention to IT asset management systems specific to their environment and especially when they are considering or IT services on a utility basis; y Users should look for a high degree of integration between IT asset management systems and network and system management software. Knowing the health of their IT assets and the delivery performance of their IT services will provide better insight into the "cause-and-effect" relationship between the two and guidance about how to improve their IT operations.

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