This IDC study presents a market analysis and forecast on the Australia outsourcing market forecast for the period of 2006-2010, with detailed forecast assumptions and market trends to help SPs gain an in-depth understanding of the total spending across the various outsourcing and services markets.

"Majority of the organisations are now focusing on core business processes and are relying on outsourcing partners to leverage economies of scale, exploit new technologies, and source the wide range of necessary skills. Huge number of outsourcing deals being signed over the next 12 months will see the market shares shift as outsourcing contracts are further broken up and best-of-breed providers take a larger share of the pie," says Aprajita Sharma, research manager, Outsourcing and BPO, IDC Australia.