This IDC study provides a five-year forecast spending on NDOS and IS outsourcing in Australia and offers insight into the key drivers and inhibitors that are impacting market growth and development. Forecasts have been updated to incorporate recent market developments and related IDC research findings. The IS outsourcing (ISO) and network and desktop outsourcing services (NDOS) markets will see steady growth in 2004 and beyond. The ISO market will expand by A$1,650 million dollars by 2008, with compound annual growth rate (CAGR) of 7.3%. The NDOS market will grow by A$255 million dollars, at a CAGR of 8.6%.

"Customers are looking for an outsourcing partner who can assist them adapt to an increasingly complex and volatile business environment. The growing maturity of the Australian outsourcing market will cause vendors to evaluate their strategies and resources, and look to emerging ideas such as the "utility" concept to address the quest for flexibility," Phillip Allen, Senior Analyst ? Services