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Australian Business Fixed-Line Usage and Directions, 2007 End-User Survey


Published Date: July 2007
Published By: Telsyte
Page Count: 35
Order Code: R671-78
 
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Every year, Telsyte conducts Australia’s largest telecommunications business end-user survey. Based on the results of that survey, this study is the flagship report in Telsyte’s Business Decision Maker Series. It offers a detailed investigation and comprehensive analysis of fixed-line voice and data services usage, preferences and adoption trends among Australian businesses by providing:
· A snapshot of the Australian business fixed-line market, including PSTN, broadband and data services penetration, user number and ARPU;
· Business fixed-line voice and data decision-making process, including the roles of influencers and decision-makers, and use of external consultants;
· Preferences for fixed-line voice and data service providers, churn rates and reasons, and end-user perceptions of those suppliers; and
· Conclusion and recommendations. The analysis in this study primarily focuses on the overall business market, with supplementary analysis being carried out by business size segment. However, where appropriate, analysis by vertical industry, geography and carrier is also provided. For detailed analysis of the results by business size, vertical industry, geography, and carrier/device vendor - or cross-analysis of the results by two or more of those parameters - please contact us.

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