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Home > Computers and Information Technology > Software > CRM & Customer Service
Avaya Launches All-In-One Contact Center Suite for Mid-Size Market (Competitive Intelligence Report)
Avaya launches an all-in-one contact center suite targeting small and mid-size businesses in Europe. While Customer Interaction Express 1.0 is not fully-competitive with competitors' SMB suites, the Avaya name will get it on most short lists.
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