BPO: It's About More Than Cost Savings: Industry Research Report

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BPO: It's About More Than Cost Savings

Published Date: June 2005

Published By: IDC

Page Count: 3

Order Code: R104-20320

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This IDC update summarizes highlights from IDC's recently held Outsourcing Forum. At the event, the presentations and discussions among BPO buyers and service providers converged around three key themes: the formation of client/vendor partnerships, the creation of net-new business value, and the role of BPO in an increasingly globalized business climate.

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