2008 Banking Identity Safety Scorecard: Authentication and Alerts are Keys to Acquiring, Retaining and Empowering Customers

Published Date: November 2008 Published By: Javelin Strategy & Research Page Count: 42 Order Code: R3424-75 $1,500.00   Online Download   Questions About This Report E-mail a Colleague Printable Page Fax Your Order Description Table of Contents Search Inside this Report Similar Products Overview Javelin’s 2008 Banking Identity Safety Scorecard ranks banks and credit unions on their customer-facing identity fraud Prevention, Detection and Resolution™ capabilities. Leveraging the nation’s most comprehensive study on identity fraud, Javelin updates the Prevention, Detection and Resolution™ criteria each year to show specific ways that individual financial institutions (FIs) can increase customer safety and loyalty by partnering with account holders to fight identity fraud criminals. Using a combination of mystery-shopper (averaging 5.8 calls per institution) and Web site research to score 25 leading U.S. providers against relevant Prevention, Detection, and Resolution™ criteria, collectively this study represents 50% of the U.S. market in 2008 by dollar value of deposits, according to the FDIC. Primary Questions How can banks and credit unions benchmark their efforts in the battle against a $45B U.S. identity fraud problem? Which financial institutions rank highest against Javelin’s customer-facing Prevention, Detection and Resolution™ criteria? What type of account protection capabilities should banks and credit unions implement now to increase customer safety through Prevention, Detection and Resolution™? Within the U.S. banking industry, where is banking safety strongest and where is it most vulnerable? Which customer safety features will most differentiate financial institutions in the future? Similar Products • Teller Automation Vendors: Targeting the Top-Tier Banks in the United States Published Dec 2008 by TowerGroup • Looking to Contain Costs and Reduce Your Carbon Footprint? Green IT Investments Can Help with Both Published Dec 2008 by TowerGroup • 2009 Top 10 Business Drivers, Strategic Responses, and IT Initiatives in European Consumer Banking Published Dec 2008 by TowerGroup • There Will Be Blood: US Financial Services Trends and IT Spending in 2009 and Beyond Published Dec 2008 by TowerGroup • The Urgent Need for Pervasive Performance Management in 2009: Linking Strategy and Execution Published Dec 2008 by TowerGroup • China Commercial Banking Q4 2008 Published Dec 2008 by Business Monitor International • Economic Crisis Response: Canadian Financial Services Industry 2008-2012 Forecast Update Published Dec 2008 by IDC • The US Mortgage Banking Crisis: Ripple Effects and Global Realities Published Dec 2008 by TowerGroup • The Global Credit Crisis as a Catalyst for SEPA Published Dec 2008 by TowerGroup • JPMorgan Asset Management Holdings Inc. Published Dec 2008 by SGA Lists