BPM strategies are gaining ground throughout the financial services industry, especially because initiatives are driven by business and not IT executives. Although problems and pain points involving compliance, security, and cost cutting initially attract interest in BPM, the success of individual projects quickly spreads interest throughout the organization. This TowerGroup Research Note examines four key elements in a holistic approach offered by a BPM suite: strategy, design, implementation, and command and control. It also looks at the ways BPM is gaining traction as a means to differentiate financial services institutions' products and better align business strategies.
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