Business Process Management: The Current State and the Stages of Evolution: Industry

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Business Process Management: The Current State and the Stages of Evolution

Published Date: November 2006

Published By: TowerGroup

Page Count: 11

Order Code: R301-1214

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Business process management (BPM) initiatives can provide a return on investment (ROI) in singular projects and in broad, enterprise-wide engagements resulting in improving the methodology of business change. FSI case studies of BPM initiatives demonstrate dramatic improvement in operations. Simply understanding and changing existing processes can increase efficiency by 30%. BPM projects have succeeded in improving customer responsiveness by 60% and decreasing the time needed to conduct internal processes by as much as 75%. Management commitment, visibility and support is critical in assuring success of BPM initiatives.

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