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Home  > Computers and Information Technology  >  Software  >  CRM & Customer Service

CRM for SMEs

Published Date: November 2001
Published By: Datamonitor
Page Count: 24
Order Code: R313-9093
 
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DescriptionTable of ContentsSimilar
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This brief looks at the global market for customer relationship management (CRM) applications in the small and medium enterprise / business (SME) sector - companies with annual revenues between $5m and $250m. The brief starts out with three action points for CRM suppliers, justifies these and then goes on to identify two key trends for the future.
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