U.S. Call Center Service Markets

Published Date: June 1999 Published By: Frost & Sullivan Page Count: 215 Order Code: R1-1337 $3,450.00   Electronic Access - Single User $4,950.00   Electronic Delivery - Global Site License $3,950.00   Hard Copy Mail Delivery   Questions About This Report E-mail a Colleague Printable Page Fax Your Order Description Table of Contents Similar Products Since thousands of companies are vying for call center business, competition between service providers is going to be fierce. This report analyzes the market for outsourcing services, including inbound and outbound services, plus the market for networking services, including network routing and network management services. By examining market drivers and restraints and by presenting expert forecasts for each segment, this report offers readers an in-depth guide to the future of this promising field. It assesses challenges and presents strategic recommendations. From Frost & Sullivan. Similar Products • Telemarketing Services Published Dec 2008 by First Research, Inc. • Alliance Data Systems Corporation Published Dec 2008 by SGA Lists • Not Your Father's Rolodex, Part 2: CRM Vendors Focused on Institutional Securities Firms Published Dec 2008 by TowerGroup • Not Your Father's Rolodex, Part 1: An Overview of CRM for Institutional Securities Firms Published Dec 2008 by TowerGroup • MarketWatch: Technology Published Dec 2008 by Datamonitor • Salesforce.com - SWOT Analysis Published Dec 2008 by Datamonitor • 2009 Worldwide Telemarketing Services Industry Report Published Dec 2008 by Barnes Reports • North American Contact Center Outsourcing Markets Published Nov 2008 by Frost & Sullivan • CGS: United States Based, with Global Vision Published Nov 2008 by IDC • Worldwide Contact Center Applications 2008 Vendor Profiles: Bringing Business Process to Unified Communications Published Nov 2008 by IDC