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Home > Computers and Information Technology > Software > CRM & Customer Service
Call Centers in India
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| Published Date:
April 2004
Published By:
PSi, Inc.
Page Count:
8
Order Code:
R377-996
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| India continues to retain its brand equity as a major player in the Information
Technology Enabled Services (ITES) industry. Major growth drivers include customer
interaction services segment including call centers, customer support centers, medical
transcription, website services, data digitization/geographical information services (GIS),
payroll/HR services, back office operations, and legal databases.
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