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This study of the Canadian back office solutions services market and the supply chain management solutions services market presents IDC Canada's preliminary forecast for the period 2004 to 2008 and discusses the key market drivers and trends reshaping these specific segments. Specifically, five-year forecasts are provided for IT consulting, systems integration, network consulting & integration, and custom application development services for both categories.
This report answers three primary questions:
How did the Canadian back office solution services market fare in 2003?
What can suppliers in the Canadian back office solution services market expect in 2004 and beyond?
What actions does IDC recommend to its clients to successfully compete in the Canadian back office solution services market?
"IDC Canada predicts that 2004 will mark the turning point for the Canadian back office solution services market, with modest growth starting in 2004 and continuing through the near-term future," says Nigel Wallis, Senior Analyst for Professional Services Research at IDC Canada. "As the demand for these solutions matures, vendors must focus on maximizing business profitability through adjusting their sales and delivery models to accommodate to this new market reality or they will be disadvantaged compared to their competitors."
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