The Canadian business outsourcing market continues to evolve at a high pace as vendors bring innovative products and services to market. This document provides an assessment of the Canadian BPO market and analyzes the market through the lens of an established, recognizable framework. Jim Westcott, senior outsourcing analyst says "despite the continued evolution of the BPO market, there has been a lack of significant uptake on the part of Canadian businesses. In order to evaluate the potential of the market and to develop meaningful solutions, vendors are advised to undertake a structured analysis of the BPO market and judge the technological and non-technological requirements of prospects and buyers."