This IDC study examines the competitive landscape of the Canadian ISO and NDOS markets. This document presents IDC's 2005 ISO and NDOS revenue estimates for the major service providers, analyses the leading companies' actions and strategies, looks at the future competitive outlook, and provides guidance for vendors in the market. The ISO/NDOS market is undergoing fierce competition.

"The increasing popularity of managed services and the prevalence of global delivery models (GDMs) have lowered the value of deals," says Courtney Harbin, services research associate. "To stay competitive, vendors need to uncover ways to lower the cost of their operating models."