This IDC study provides a five-year forecast of spending on NDOS an IS outsourcing in Canada and offers insight into the key drivers and inhibitors that are impacting market growth and development. Forecasts incorporate recent market developments and related IDC research findings. "The entry of governments into the outsourcing market and the adoption of voice over Internet protocol by Canadian corporations are the largest changes in 2005 in the Canadian outsourcing market," says Leslie Rosenblood, senior analyst, outsourcing services.