This IDC study describes the problems, benefits, and issues faced by Hutchison in its managed services partnership with Ericsson. This study outlines the issues and problems faced by Hutchison as well as the benefits that have been derived from this managed services relationship with Ericsson.

"The Hutchison experience with Ericsson shows that there are clear tangible benefits to be derived from managed services, " says Adrian Dominic Ho, research manager, Managed Services and Enterprise Networks, IDC Asia/Pacific. "This is only the tip of the iceberg in terms of possibilities for service providers who play in this field. Looking ahead, we expect more carriers to contemplate the idea of outsourcing their networks."