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This IDC study discusses how AOL is still the dominant market leader for consumer Internet access accounts in the second quarter of 2004. IDC's top 10 Internet service provider (ISP) list remains relatively stable. Highlights from the second quarter of 2004 and future trends include the following:
BellSouth moved ahead of Cox on IDC's top 10 ISP list.
To drive continued subscriber growth, AOL is going after the segment of households without a personal computer. AOL launched a bundled PC and dial-up service offer aimed at the Hispanic market ? a sales tactic that PeoplePC recently abandoned.
"The facilities-based broadband providers must understand the changing dynamics within the dial-up segment. After all, dial-up subscribers today are the most likely broadband subscribers of the future." ? Wu Zhou, IDC research analyst, Converged Communications Services
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