2009 Consumer Identity Protection Services Scorecard: Competition Intensifies as Vendors Aggressively Expand Offerings

Published Date: May 2009 Published By: Javelin Strategy & Research Page Count: 45 Order Code: R3424-87 $2,000.00   Online Download   Questions About This Report E-mail a Colleague Printable Page Fax Your Order Description Table of Contents Search Inside this Report Similar Products In December 2007, Javelin released a comprehensive industry research report introducing the identity fraud protection services space, which had just begun to see tremendous expansion, development and curiosity from other institutions with a vested interest in consumer security. This year’s report provides an update to this rapidly growing market, covering the latest trends in identity protection services, new accounts fraud, and consumer perceptions regarding the wide variety of protection products available. Aside from highlighting consumer satisfaction levels and effectiveness ratings of the primary categories of services (credit monitoring, fraud alerts, personal information monitoring and credit freezes), the report also provides detailed coverage of vendor-specific solutions, as well as a scorecard that examines the features and benefits of the wide variety of products currently available. The vendor analysis of over 20 service offerings includes several returning players, as well as some newer companies and firms that had not been addressed previously. Companies evaluated include Affinion Security Center, Debix, Experian, EZShield, FraudStop, Identity Force, Identity Guard, Identity Secure, Identity Sweep, IdentityTruth, IDWatchDog, Intelius, Intersections, LifeLock, TrustedID, Truston, and financial institutions with their own branded ID theft protection products, among several others. Actionable recommendations are directed toward vendors, financial institutions and consumers. Primary Questions What key changes have occurred in this rapidly shifting market landscape of consumer fraud protection solutions? To what extent are consumers being impacted by new accounts fraud, which identity protection services are designed to protect? How does the usage of ID protection services break down among U.S. adults, by service category? Which services do consumers perceive as being the most effective in protection, and how do fraud incidence rates differ for consumers who subscribe to ID protection services compared with those who do not? Which vendors have managed to sustain a leading edge over their competitors? Similar Products • Banks and Credit Unions Published Nov 2009 by First Research, Inc. • Retail Banking in India - The Comprehensive Industry Report Published Nov 2009 by Espicom Healthcare Intelligence • Business Strategy: Next-Generation Digital Services Survey Results - Corporate Banking Published Nov 2009 by IDC • Plunkett's Banking, Mortgages & Credit Industry Trends & Statistics 2010 (Summary) Published Oct 2009 by Plunkett Research, Ltd. • Plunkett's Banking, Mortgages & Securities Industry Almanac 2010 Published Oct 2009 by Plunkett Research, Ltd. • Retail Banking Competitor Tracker - September 2009 Published Oct 2009 by Datamonitor • BOC Hong Kong (Holdings) Limited - SWOT Analysis Published Oct 2009 by Datamonitor • Market Analysis: Signals of Recovery in Singapore Banks' IT Investments Published Oct 2009 by IDC • Commercial Banking in the US - Industry Market Research Report Published Oct 2009 by IBISWorld • Bangladesh Commercial Banking Report Q4 2009 Published Oct 2009 by Business Monitor International