How to determine whether outsourcing is appropriate and select a supplier with useful checklists
SYNOPSIS:
The industry for data services outsourcing grew at a phenomenal pace fuelled by analyst interpretation and media speculation. Data centres and colocation facilities sprung up almost overnight and their sales teams ruthlessly pursued companies of all types in an attempt to convince corporate entities to outsource their data operations.
In spite of this, the data outsourcing industry is still not fully understood by the majority of people outside of the Telecoms and Internet industries. Traditional corporations still view this outsourcing trend as the preserve of Internet companies, dot.coms and start-ups and this position is not helped by reluctance on the part of IT directors to relinquish control over their data operations.
This report addresses the outsourcing issue from the corporate perspective and examines the benefits and pitfalls involved in outsourcing any part of a company IT infrastructure. Much hype surrounds the issue of cost saving in regards to outsourcing but the reality is that the decision whether to outsource should not be one based solely on cost. Outsourcing should be viewed as part of a much bigger picture including an assessment of core-competencies, security risks and personnel.
However, data outsourcing is not always the most viable option. Outsourcing will not solve underlying problems in a company, it will only be of benefit when it is used to move a properly functioning process out of the company premises. It cannot be used as a quick fix for processes that are not already working.
WHO SHOULD BUY THIS REPORT?
'Data Services Outsourcing, Better, Faster, Cheaper?' is essential reading for:
Business leaders looking for a guide to reduce the communication gap with their IT managers, and to reduce the FUD (Fear, Uncertainty, Distrust) factor in outsourcing discussions.
Chief Information Officers and Chief Technology Officers in all companies where the decision to outsource has not yet been taken.
Financial managers will gain a better understanding of some of the cost implications involved in an outsourcing solution.
Data Centre operators and Telcos will be able to better comprehend the issues and concerns facing their potential customers.
Investors will be able to evaluate risks to their investment companies in choosing to keep operations in-house and the risks involved in outsourcing.
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