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Home  > Internet  >  General Internet  >  Internet Telephony

On-Demand Contact Centers: Are They for the Small and Medium Enterprise Too?


Published Date: March 2009
Published By: Yankee Group
Page Count: 3
Order Code: R388-2824
 
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Economic conditions and the acceptance of IP telephony as a standard make this the ideal time for the small or medium enterprise to consider a hosted contact center solution for customer service.


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