| Butler Group does not believe that organisations in general have a clear understanding of their obligations, under current and pending regulations, to keep electronic copies of information, such as e-mails, as well as hard copy, such as letters and faxes. This is leading to confusion as to whether information should be kept at all, and if so for how long it needs to be retained. In our opinion, the only effective way to safely retain information, in a format where it cannot be altered, is to implement a Document and Records Management (DRM) solution. Unfortunately few organisations outside of the public sector have even a basic understanding of Records Management (RM), and how this differs from Document Management (DM) - the Report explains the important differences between these apparently similar disciplines.
It is the view of Butler Group that the general ignorance surrounding DRM will cost organisations dearly as regulators get tougher on companies that fail to discover and retrieve information within the demanded timeframe.
This Report will be of interest to IT Directors and CIOs, who will be likely candidates to hold the responsibility for managing DRM strategy in an organisation.
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