What Does Good Service Mean For IFAs?: Industry Research Report

What Does Good Service Mean For IFAs?

Published Date: May 2006

Published By: Datamonitor

Page Count: 53

Order Code: R313-14347

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Description

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Introduction
This brief examines what aspects of service are most important to financial advisors and identifies those areas where providers can make the most difference, potentially at the least cost.

Scope

Survey of 100 financial advisors to ascertain their opinion of market developments and the level of service they receive from providers.
The report analyzes how important service is for financial advisors and which providers fulfill client needs regarding this aspect.
Identifies those areas of service that are most important to advisors.

Highlights
A good service offering is vital to financial advisors and the level of service they receive influences the allocation of business. However, overall financial advisors believe that the quality of service has not improved significantly over the last five years.

The most important aspects of service are efficiency and quality of communication. Online technology has improved providers' quality of service.

Standard Life gets the highest rating throughout all different aspects of service.

Reasons to Purchase

Find out how important service is for financial advisors when it comes to the choice of provider.
Identify key areas of service that need to be improved in order to gain financial advisors' esteem.

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