Introduction
This brief describes the current electronic bill payment and presentment (EBPP) landscape and makes recommendations for vendors in this field. The future of EBP technology depends on the ability of those who provide the technology to prove its value not just as a "me-too" technology but as a driver of revenue generation and cost savings to banks.
Scope
Provides online banking and online bill payment penetration figures for key top-tier banks.
Analysis of the fee-no fee debate with recommendations.
Provides forecast figures for US retail banks by asset-based tiers on online and EBP penetration through 2007.
Analysis of current vendor strategy with future forecasts.
Report Highlights
EBP penetration rates will increase as online penetration rates mature. By 2007, 26% of top-tier banks’ customers will be online and 50% of the online customer base will be EBP customers.
Presentment will be en vogue by 2004-2005.
One factor that will definitely influence the importance of EBP to banks is a new technology that enables banks to use their ACH (automated clearing house) connection to have bill data transmitted through to their online banking system.
Reasons to Purchase
It is important for vendors to stay up-to-date on the current landscape and competitor activity.
This brief provides detailed online and EBP penetration figures for top-tier and mid-tier banks and specific numbers for 7 key top-tier banks.
This brief provides a detailed analysis of how charging fees affects penetration rates and the subsequent implications on ROI.