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IDC's annual European Services Survey of 553 enterprises and public sector organizations, conducted in February 2009, has taken on increased importance this year, as it brings a fresh overview of IT services and business services spending plans, investment priorities, attitudes to outsourcing and offshoring, ability to access the right skills, and general expectations of the impact of the current economic environment in Europe. This study analyzes application outsourcing trends among European companies and focuses on:
Enterprises' general attitude and perceived value of application outsourcing
Impact of the economic environment on application outsourcing decisions
Key factors for successful application outsourcing
Key motivations to switch the incumbent application outsourcing provider
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