| For finance to shake off its bean-counter image, the function must find a greater value-adding role within the organization. Ultimately, this has to be reflected in its improved contribution to the strategic management of the organization. The Executive Overview shows what needs to be done, the agenda for change and how finance can transform its role.
Internally, the challenge is to deliver routine services more cost-effectively while increasing support for more strategically valuable activities in budgeting, forecasting and decision-making. Externally, there are opportunites to enhance relationships with investors, shareholders and analysts. One of ten critical success factors identified for improving value creation has to be the development of a customer-culture within the function. The executive overview defines the roadmap that will enable finance to add greater value and summarises the new skills and capabilities that both finance directors and staff need to develop.
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