This IDC study analyzes the U.S. finance and accounting (F&A) business process outsourcing (BPO) competitive landscape by examining key vendor segments and their fundamental characteristics, strengths and weaknesses, and future outlook. Furthermore, the document reviews vendor trends, merger and acquisition activity, and key engagements signed and partnerships forged in the last 12 months. In addition, the study reviews F&A BPO vendors' strategies by profiling their F&A BPO business and competitive differentiators.

Important focus areas of the study include:

"F&A BPO services vendors have made significant progress in addressing the processing side of the F&A business with a global sourcing solution. Going forward, to address new sources of value and reach new levels of improvements, vendors will face the challenging task of addressing high-end labor-based and critical F&A processes through cost-effective and innovative solutions. Service providers' ability to apply technology innovation, business process knowledge, and outsourcing expertise, and to link F&A to other key horizontal functions will be instrumental in continuously driving the net-new value of F&A BPO engagements," said Shruti Yadav, research analyst for BPO Services at IDC.