Financial Services Outsourcing - Targeting Key Insurance BPO Opportunities: NA and EMEA (Review Report)

Published Date: August 2006 Published By: Datamonitor Page Count: 37 Order Code: R313-16843 $3,395.00   Online Download $6,790.00   Global Site License   Questions About This Report E-mail a Colleague Printable Page Fax Your Order Description Table of Contents Search Inside this Report Similar Products Introduction This report combines two briefs from the targeting key insurance BPO opportunities markets theme for Quarter 2, 2006. The market focus brief provide an overview of North American and European insurance markets, while the customer focus brief provides end user insight in terms of take-up, planned business process outsourcing and insurers’ attitudes to BPO and offshore sourcing. Scope The analysis is based on interviews with over 100 insurers from the Americas, Asia Pacific and EMEA. The research was completed in Q2 of 2006. The data in the market focus section is based on a European and a North American insurance technology survey, each of 100 interviews. Report Highlights Overall outsourcing budget growth is slowing, but BPO continues to grow. Healthcare policy admin and claims dominate BPO market, but remains a US opportunity; while L&P policy admin BPO continues rapid growth, but lacks take-up outside UK and US. Nearly half of insurers currently use at least one BPO service, where claims and policy administration BPO will be among the fastest growing BPO areas. Reasons to Purchase Improve understanding of the insurance BPO market. Understand the effect that outsourcing/offshoring is having on the insurance market. Understand insurance sourcing strategies. Similar Products • Argentina Insurance Report Q4 2008 Published Nov 2008 by Business Monitor International • Product and Operations Changes for Success in Selling Insurance to US Hispanic and Asian Populations Published Nov 2008 by TowerGroup • Poland Infrastructure Report Q4 2008 Published Nov 2008 by Business Monitor International • Life Insurance in Denmark Published Nov 2008 by Datamonitor • Life Insurance in Brazil Published Nov 2008 by Datamonitor • Life Insurance in South Korea Published Nov 2008 by Datamonitor • Life Insurance in Singapore Published Nov 2008 by Datamonitor • Life Insurance in Germany Published Nov 2008 by Datamonitor • Life Insurance in Hungary Published Nov 2008 by Datamonitor • Life Insurance in China Published Nov 2008 by Datamonitor