Datamonitor's new report ‘The Future of Switching and Churn in the UK Residential Supply Market’ will give you a key understanding of what is driving switching and churn, and the impact this has had. Not only will the report provide future scenarios, it will also assess the main trends driving these scenarios.
"The Future of Switching and Churn in the UK Residential Supply Market" provides insight into switching and churn on 3 key levels:
The strategic level: Benchmarking the key forces impacting upon levels of switching and churn
The historical level: Analyzing supplier customer retention and acquisition strategy against quarterly customer gains and losses.
The planning level: Benchmarking future levels of switching and churn against a number of future scenarios for market development.