Genesys and IBM Produce Strong Offering for Mid-market Contact Centers in China (Competitive Update)

Published Date: January 2008 Published By: Current Analysis Inc. Page Count: 4 Order Code: R759-9045 $249.00   Online Download   Questions About This Report E-mail a Colleague Printable Page Fax Your Order Description Table of Contents Similar Products The Chinese contact center market is growing by leaps and bounds. Genesys is joining forces with IBM to catch a piece of that action by developing Contact Center in a Box, to gain a foothold in the growing Chinese market quickly. Similar Products • Alliance Data Systems Corporation Published Jul 2008 by SGA Lists • MarketWatch: Technology Published Jul 2008 by Datamonitor • North American Hosted Contact Center Markets Published Jun 2008 by Frost & Sullivan • Information/Data Management Software Market 2007-2010 Published Jun 2008 by Infiniti Research Limited • Telemarketing Services Published Jun 2008 by First Research, Inc. • IT Support, CRM & Data Processing Services - Industry Market Research Report Published Jun 2008 by IBISWorld • CRM Market 2007-2010 Published Jun 2008 by Infiniti Research Limited • Telemarketing & Call Centers in the US - Industry Market Research Report Published Jun 2008 by IBISWorld • Oracle Showcases "Power of the Portfolio" in EMEA Published Jun 2008 by IDC • Worldwide and U.S. Customer Care BPO Services 2008-2012 Forecast and Analysis Published Jun 2008 by IDC