Analysis of the leading global services operators' offering (bandwidth, telephony,VoIP, Internet, IP/ATM/FR VPN, private Intranet, hosting, security, applications, call centres...)

Operator profiles (AT&T, BT, Cable&Wireless Global, Colt, Equant, Infonet, KPNQwest, Worldcom …)

• offer content;
• development strategies;
• partnerships;
• financial results

Operators' comparative positioning:

• network;
• geographical coverage;
• access and local loop;
• SLA;
• billing;
• related service provision;
• outsourcing,