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Home > Computers and Information Technology > Software > CRM & Customer Service
Growth Opportunities And Markets For It Outsourcing: New Possibilities For Contact Center, Infrastructure, Applications And Business Process Outsourcing
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| Published Date:
October 2007
Published By:
Business Insights
Page Count:
168
Order Code:
R162-807
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| IT outsourcing is a growing market, with the number of firms using outsourcing for one or more of their operations increasing. Demand for IT outsourcing is strong in both established and new IT areas, driven by the operational costs reductions and improved service delivery. However, roadblocks to wider adoption of outsourcing still remain. ‘Growth Opportunities and Markets for IT Outsourcing: New possibilities for contact center, infrastructure, applications and business process outsourcing’ is a new management report published by Business Insights that provides a detailed analysis of market opportunities from the SMB and infrastructure outsourcing sector, to the outbound contact center services market. This new report examines the impact of wider macroeconomic trends, such as the drive towards remote working, on outsourcing and provides vendor recommendations for targeting each market effectively, the offshore outsourcing market opportunity and the ‘hot’ locations vendors are investing. Understand how vendors can overcome the roadblocks to IT outsourcing and discover new and untapped revenue opportunities with the help of this new report.
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