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Home > Business/Finance > Diversified Services > Business Outsourcing
HRO Benchmarks: Scope, Quality, and Pricing - Key Findings from a Survey of Large HRO Buyers
| The Human Resource Outsourcing (HRO) industry is at a critical point in its short history. Buyers are increasingly looking at HRO as an opportunity to streamline processes, reduce direct and indirect costs, get access to the latest technology and tools, consistently achieve better quality, and align HR with the overall business in the fastest time possible. At the same time, suppliers are seeking the most optimal way to provide improved services to their clients at a cost that still allows for a profit. This white paper discusses some of the key findings of a detailed survey of large HRO buyer organizations, conducted by Everest Research Institute in late 2006, in order to better understand the scope and metrics in the HRO market.
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