This IDC study presents IDC's U.S. healthcare claims process outsourcing
forecast for the 2004?2008 period. It has been developed to help provide a more
detailed picture of the opportunity for providing claims process outsourcing in
the healthcare industry. This study provides the following:
y An overview of the current state of the healthcare claims processing market
y A look at how recent trends are impacting spending in this area
y IDC's forecast for the U.S. healthcare claims process outsourcing market
y Profiles of leading vendors addressing this market segment
y Recommendations to outsourcing vendors that are targeting the healthcare
claims processing sector
"As healthcare claims processing has become increasingly complex as well as
cumbersome and costly to healthcare payers and providers in the United States,
a growing number of payers and providers are turning to vendors that have the
capability and know-how to manage their claims more effectively and expediently
as part of an outsourcing arrangement," said Meredith Whalen, vice president,
IDC's U.S. Vertical Market research. "Interest in claims process outsourcing is
projected to take off in 2004."