This IDC study is part of the IDC Asia/Pacific's exclusive research that looks at major ISVs operating in the region. Through exclusive interviews and existing information bases, IDC analysts aim to cover the following areas: company overview, product/service offerings, focus areas and strategies, financial performance, customer contracts, partnerships and alliances, and analysis of challenges and opportunities.

"ITTS is a pioneer of business process outsourcing (BPO) among local companies in Taiwan," says Alan Tsao, senior analyst, Enterprise Solution, IDC Asia/Pacific. "ITTS should further consider its business model and partnering strategy while expanding to China," he adds.