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Home  > Business/Finance  >  Diversified Services  >  Business Outsourcing

Indian BPO Industry

Published Date: August 2003
Published By: India Infoline Ltd.
Page Count: 53
Order Code: R642-0003
 
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  • Global outsourcing spending is projected to top $1.2 trillion by the end of 2003.
  • Globally, outsourcing spending is increasing by 11 percent per year.
  • Two thirds of the outsourcing spend is in large Fortune 500 companies.
  • Two-thirds of outsourcing spending is in the US.
  • Shrinking margins will force more companies to break with tradition and consider BPO to reduce operating cost.
  • A lot of demand is expected to be generated by HR processes especially payroll Management
  • In India , ITES-BPO segment registered a growth of 59% to reach Rs. 113bn (US $2.3 billion)
  • According to current industry estimates, India commands more than 90% of all offshore outsourcing in IT services
  • ITeS contributed 25% to the total IT Software and Service exports from India during FY03
  • Captive ITES-BPO players have almost doubled their share in Indian software exports, growing by a phenomenal 90% in last financial year
  • ITES-BPO segment is projected to register a growth of 54% to clock revenues of US$ 3.6 billion during FY2003-04
  • The ITeS industry is expected to grow to Rs. 810bn in 2008.

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