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Home  > Computers and Information Technology  >  IT Administration & Services  >  Outsourcing

Key Factors for the Use of Offshore Resources by Canadian Businesses


Published Date: February 2004
Published By: IDC
Page Count: 15
Order Code: R104-14658
 
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The IT services market is quickly coming to a crossroad in Canada as the impact of offshore services providers gradually begins to penetrate all aspects of the IT services spectrum. At present, a very small percentage of IT service spending is captured by offshore firms. However, Canadian vendors will have to monitor the growth of offshore service firms in order to assess the positioning of competitors in the market. "Canadian IT service firms will have to regularly ask themselves if and under what conditions offshore firms become compelling alternatives to local service delivery options," says Jim Westcott IDC Canada outsourcing analyst. "Those vendors that ask this question as a matter of course will be able to adapt quickly to changes and retain an advantageous position."

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