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Home > Business/Finance > Diversified Services > General Business Services
Linen and Uniform Supply Services
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| Published Date:
September 2008
Published By:
First Research, Inc.
Page Count:
10
Order Code:
R3470-1766
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The linen and uniform supply industry includes about 2,500 companies with combined annual revenue of $9 billion. Major companies include Cintas, Aramark, G&K Services, and Alsco. The industry is highly concentrated: the 50 largest companies account for 75 percent of revenue.
The industry’s two main services are industrial laundry and linen supply. Industrial laundry services clean and supply heavy work garments, such as overalls, bib trousers, and protective gear; and laundered and unlaundered mats. Linen supply companies handle easier-to-clean, ironed items, such as aprons; hospital scrubs and gowns; and bedding, tableware, and cloth napkins ("flatware"). Because the two cleaning processes use different washing techniques and machinery, less than 15 percent of companies offer both services.
COMPETITIVE LANDSCAPE
Demand is driven by employment trends, as swings in labor and service hiring impact uniform and garment needs. The profitability of individual companies depends on efficient operations and maintaining low labor costs. Large companies have advantages in centralized laundry plant operations. Small companies can compete effectively through excellent service and custom solutions. The industry is highly labor-intensive: average annual revenue per worker is $70,000.
Linen and uniform supply companies compete with makers of disposable supplies. Competition also comes from large institutions with on-premises laundries (OPL).
PRODUCTS, OPERATIONS & TECHNOLOGY
Major services include the cleaning and renting industrial garments (33 percent of the market); flatware (20 percent); linens (15 percent); and industrial mats (10 percent). Other services include supplying wiping ...
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