Local Phone Service Customer Satisfaction Study: Small & Medium Sized Businesses:

Local Phone Service Customer Satisfaction Study: Small & Medium Sized Businesses

Published Date: January 2001

Published By: Primary Research Group

Order Code: R180-71

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This study examines the level of customer satisfaction that small & medium sized businesses have with their local phone service. The study breaks out levels of customer satisfaction using quantitative scales common in customer satisfaction research. Customer satisfaction data is broken out by industry, geographic region, company size, amount of monthly long distance spending, extent of internet usage and other criteria. The data helps marketers of local phone service to focus on those companies most likely to switch suppliers. Please note: This report is run from a database and requires a lead time of 7 days to ship.

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