This IDC study presents an approach for outsourcers to use to analyze the overall market and identify segments they can target for growth. Outsourcers should heed the approach because the IT outsourcing market is in a period of slow spending growth. We forecast that growth in IT outsourcing services spending will range between 4% and 5% until 2010.

"Providers of outsourcing services, managed services, and IT utility services that go to market based on vertical industry need an approach to prioritize the industries on which they want to focus their energies. The winners in the evolving IT outsourcing market will be those that take a smarter approach to market planning." ? Jason Bremner, director, Outsourcing Services, IDC Canada