The medical imaging equipment services market is undergoing significant changes due in large part to an increase in the installed base for magnetic resonance (MR) and positron emission tomography (PET) devices sectors. Over the forecast period, these modalities are expected to rise 50 percent and 400 percent respectively, translating into greater servicing revenues. Moreover, installed equipment growth is projected to emerge as a powerful driver bolstering the industry’s growth.

This Frost & Sullivan analysis offers a comprehensive guide to the U.S. medical imaging services markets. By providing in-depth insight into emerging trends and supplying strategic recommendations, this study affords your firm the opportunity to improve its bottom line.

Equipment Complexity Gives OEMs A Competitive Advantage

Computer technology is a significant part of diagnostic imaging equipment. As this technology increases in complexity, so will the intricacy of imaging equipment. This evolution will be a key benefit to original equipment manufacturers (OEMs) as they are responsible for device design. Consequently, OEMs have a leading role when it comes to understanding the servicing of the equipment.

"By law, OEMs are required to give purchasers enough information about the system to be able to maintain and repair it. However, OEMs have developed diagnostic tools that provide a speed advantage over competitors that are not equipped with these instruments," states the study’s analyst.

Stable Repair Rates Open New Revenue Opportunities

Many end users consider equipment servicing to be a commodity. The most important difference between one service provider and another is price. Consequently, service providers have lowered prices in an attempt to undercut one another in order to secure contracts.

"This trend has instilled in end users an almost Pavlovian expectation that the end of a contract will bring a reduction in rates or at least stable rates for a new contract. It is difficult for service providers to raise contractual rates, as this would invite competition. Thus, increasing revenues must come through other channels," says the author.

This Frost & Sullivan analysis highlights challenges within the rapidly evolving medical imaging services markets, enabling your company to strategically plan for future success.